Server Engineer/Administrator

We're seeking for an Server Engineer/Administrator for our direct client. Please review the below job Description and revert with your interest for the same.

Job Details:
Job Title: Server Engineer/Administrator

Location: Columbus, OH

Duration: 12 Months

Job Summary:

Seeking an experienced Server Engineer/Administrator to join our team responsible for building, managing, and troubleshooting a large-scale enterprise server environment, primarily focused on Windows Server with opportunities to support Linux systems. The ideal candidate will possess deep technical expertise in Windows Server operating systems, virtualization (especially VMware), and experience working within structured ITSM processes in environments supporting thousands of servers. This role requires strong troubleshooting skills, meticulous adherence to complex procedures, and excellent technical documentation habits. Demonstrates strong active listening skills and collaborates effectively by considering alternative ideas to reach optimal solutions.

Core Responsibilities:

• Server Build & Configuration: Deploy, configure, and manage Windows Server operating systems (e.g., Windows Server 2016, 2019, 2022, 2025) at scale, following standardized build processes and procedures. Optionally perform similar tasks for enterprise Linux distributions (e.g., RHEL).
• Troubleshooting & Incident Management: Diagnose and resolve complex operating system-level issues, performance bottlenecks, and system failures on Windows Servers (and potentially Linux). Respond to, manage, and resolve incidents assigned via the ITSM ticketing system within defined Service Level Agreements (SLAs).
• Virtualization Management: Provision, manage, and troubleshoot virtual machines within a large VMware vSphere environment (vCenter, ESXi).
• Process Adherence & Documentation: Strictly follow complex technical procedures for server builds, changes, and decommissioning. Create and maintain comprehensive technical documentation for server configurations, processes, and troubleshooting guides. Maintain accurate and detailed records within the ITSM ticketing system.
• Lifecycle Management: Participate in the planning and execution of server hardware and software lifecycle management, including patching, upgrades, migrations, and decommissioning.
• Enterprise Tool Utilization: Utilize enterprise-class tools for server provisioning, monitoring, configuration management, patching (e.g., BigFix/SCCM, SCOM/Netcool/ScienceLogic), and backups IBM TSM, Cohesity.
• Collaboration: Work closely with other infrastructure teams (Networking, Storage, Security), agency application owners, and project managers.

Required Qualifications & Skills:

• Experience: 5+ years of experience administering server operating systems in a large enterprise environment (1000+ servers).
• Windows Server Expertise: In-depth knowledge and hands-on experience with Microsoft Windows Server operating systems, including Active Directory, DNS, DHCP, Group Policy Objects (GPOs), IIS, and security hardening.
• Troubleshooting: Proven ability to perform root cause analysis and resolve complex OS-level problems efficiently. Experience using performance monitoring tools and analyzing system logs.
• Virtualization: Strong practical experience with VMware vSphere (ESXi, vCenter) including VM provisioning, resource management, vMotion, and basic troubleshooting.
• ITSM & Process Orientation: Demonstrable experience working within an IT Service Management (ITSM) framework (e.g., ITIL principles) and using enterprise ticketing systems (e.g., ServiceNow, Jira Service Management, BMC Remedy). Proven ability to follow complex documented procedures accurately.
• Enterprise Environment: Understanding of the challenges and requirements of managing infrastructure at scale, including change management, configuration management, and standardization.
• Documentation: Excellent technical writing skills with experience creating and maintaining system documentation and knowledge base articles. Meticulous record-keeping within ticketing systems.
• Communication: Strong verbal and written communication skills.

Preferred Qualifications & Skills:

• Linux Administration: Experience administering enterprise Linux distributions (e.g., RHEL, CentOS, Ubuntu).
• Scripting/Automation: Proficiency in scripting languages such as PowerShell, Bash, or Python for task automation.
• Configuration Management Tools: Experience with tools like Ansible, Puppet, Chef, or SCCM for configuration management and orchestration.
• Cloud Platforms: Familiarity or experience with public cloud platforms (Azure, AWS) and hybrid cloud concepts.
• Storage & Networking: Foundational understanding of enterprise storage concepts (SAN, NAS) and networking principles (TCP/IP, VLANs, Firewalls, Load Balancers).
• Certifications: Relevant industry certifications such as MCSE, MCSA, VCP-DCV, Linux+, ITIL Foundation.

Essential Attributes:

• Highly detail-oriented and methodical.
• Strong analytical and problem-solving skills.
• Ability to work effectively under pressure and manage multiple priorities.
• Team player with the ability to work independently when required.
• Commitment to continuous learning and process improvement.