Switchboard Operator Jobs in Massachusetts
A Switchboard Operator plays a vital role in facilitating effective communication within an organization. They are chiefly responsible for handling incoming, outgoing, and interoffice calls and directing them to the appropriate departments or individuals. Their tasks may also extend to maintaining phone system performance, recording and relaying messages, and sometimes performing administrative duties such as filing, data entry, and record keeping.
Switchboard Operators should possess excellent interpersonal and communication skills, as they often serve as the first point of contact for clients or visitors. They should also have good organizational abilities and be familiar with computer and telephone systems. A high school diploma or its equivalent is typically required, but a certification in office administration or a related field may be beneficial. Prior to becoming a Switchboard Operator, one could hold roles such as Receptionist, Customer Service Representative, or Office Assistant which would provide relevant experience in handling calls and performing administrative tasks.
Patient Care Coordinator / Front Desk
- Tewksbury Dental Associates
- Tewksbury, MA
- 2 days ago
- Tewksbury Dental Associates
- Tewksbury, MA
- 2 days ago
Tewksbury Dental Associates is seeking a dedicated Patient Care Coordinator / Front Desk professional to join our team in Tewksbury, MA 01876. If you are passionate about providing exceptional...
Front Desk Agent Springhill Suites by Marriott, Peabody, MA SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean,...
Mercedes Benz of Boston has an immediate opening for a part-time Receptionist/Cashier to join the team! A customer-friendly, eager individual with an exceptional personality will succeed at this...
Are you a friendly, professional individual with a passion for delivering excellent customer service? Nucar Honda of Norwood, a fast-paced, team-oriented automotive dealership, is looking for a...
Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity...
Patient Experience Representative : Front Desk- Endocrinology
- Boston, MA
- 2 hours ago
- Boston, MA
- 2 hours ago
Providing routine clerical support as needed....
OVERVIEW Kaplansky Insurance, an Alera Group company, is looking for a Receptionist for our Dorchester office. We are seeking highly motivated colleagues who bring experience and enthusiasm to our...
Workplace Experience & Office Coordinator Location: Boston, MA Job Type: Full-Time Are you a proactive, detail-oriented professional who thrives in a dynamic environment? Join our team as a...
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule...
The Role : Dental Dreams LLC in Leominster, MA, is now hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with...
Customer Service Associate - Temporary
- Turners Falls, MA
- 14 hours ago
- Turners Falls, MA
- 14 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Receptionist / Per Diem - The Residence at Bedford
- Bedford, MA
- 16 hours ago
- Bedford, MA
- 16 hours ago
The ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner, provide clerical support and represent the residence in a professional manner....
Veterinary Receptionist - West Roxbury, MA Parkway Veterinary Hospital About the Role Are you passionate about taking care of pets and their owners but still want to leave work on time? Parkway...
Front Desk Representative- Tower Suites (Part Time)
- Everett, MA
- 22 hours ago
- Everett, MA
- 22 hours ago
Front Desk Representative- Tower Suites (Part Time) 3.1 3.1 out of 5 stars 98 Horizon Way, Everett, MA 02149 Company Description ABOUT ENCORE BOSTON HARBOR Encore Boston Harbor is a luxury global...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Switchboard Operator Online Courses and Training Opportunities
Title Synonyms
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Salary for Switchboard Operator Jobs in Massachusetts
Highest Education Level
Switchboard Operators in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Switchboard Operator position
- Asset Protection
- First In, First Out
- Binding
- Clerical Support
- Private Branch Exchange
- Ged
- Switchboard Operation
- Front Office
- Patient Registration
- Payment Processing
- Faxing
- Sorting
- Long-Term Disability
- Associates
- Scheduling Appointments
- Insurance Verification
- Courteous
- Business Correspondence
- General Office Duties
- 10 Key
- Administrative Skills
- Reception
- Complaint Resolution
- Wellness
- Facility Management
- Merchandising
- Reading
- Reimbursement
- Inbound/Outbound Calling
- Customer Satisfaction
- Scanning
- Referrals
- Military Background
- Telephone Skills
- High School Diploma
- Typing
- Retail
- Data Entry
- Filing
- Friendliness
- Events
- Multitasking
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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