Switchboard Operator Jobs in Decatur, IL
A Switchboard Operator plays a vital role in facilitating effective communication within an organization. They are chiefly responsible for handling incoming, outgoing, and interoffice calls and directing them to the appropriate departments or individuals. Their tasks may also extend to maintaining phone system performance, recording and relaying messages, and sometimes performing administrative duties such as filing, data entry, and record keeping.
Switchboard Operators should possess excellent interpersonal and communication skills, as they often serve as the first point of contact for clients or visitors. They should also have good organizational abilities and be familiar with computer and telephone systems. A high school diploma or its equivalent is typically required, but a certification in office administration or a related field may be beneficial. Prior to becoming a Switchboard Operator, one could hold roles such as Receptionist, Customer Service Representative, or Office Assistant which would provide relevant experience in handling calls and performing administrative tasks.
Patient Services Representative (Medical Receptionist)
- Decatur, IL
- 5 hours ago
- Decatur, IL
- 5 hours ago
Piedmont Urgent Care - Deliver Exceptional Patient Care with Purpose Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join Piedmont Urgent Care as a...
The Customer Service Associate (CSA) is the first point of contact for customers at the Banking Center. CSAs assist with processing transactions, answering customer inquiries, and providing...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Familia Dental Title: Front Desk Receptionist Date: 03/27/2025 Job ID: 2915397 Relocation: No Degree: Not Specified Salary: Job Types: Receptionist Location: DECATUR IL First Name Last Name Email...
Cashier / Customer Service Associate - Clinton
- Clinton, IL (22 miles from Decatur, IL)
- 30+ days ago
- Clinton, IL (22 miles from Decatur, IL)
- 30+ days ago
Join the Mach 1 Crew: Where Convenience Meets Cool! Hey there, future Mach 1 superstar! Ready to turbocharge your career at Clinton, Illinois' favorite pit stop? We're on the hunt for Customer...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Receptionist Job Poster : Jobs Skills:Receptionist | Location: Decature, Illinois, United States Of America Views:6 Receptionist Requirements: Able to carry out administrative work accurately and...
Demographic Data for Decatur, IL
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Switchboard Operator Online Courses and Training Opportunities
Title Synonyms
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Salary for Switchboard Operator Jobs in Decatur, IL
Highest Education Level
Switchboard Operators in Decatur, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Switchboard Operator position
- Asset Protection
- Food Service Management
- Dusting
- First In, First Out
- Clerical Support
- Private Branch Exchange
- Switchboard Operation
- Ged
- Front Office
- Patient Registration
- Payment Processing
- Faxing
- Sorting
- Associates
- Scheduling Appointments
- Insurance Verification
- Courteous
- Business Correspondence
- 10 Key
- General Office Duties
- Administrative Skills
- Reception
- Complaint Resolution
- Wellness
- Facility Management
- Merchandising
- Reading
- Inbound/Outbound Calling
- Reimbursement
- Customer Satisfaction
- Scanning
- Referrals
- Telephone Skills
- Military Background
- High School Diploma
- Retail
- Data Entry
- Written Communication
- Filing
- Friendliness
- Events
- Multitasking
- English
- Inventory Management
- Policy Development
- Sales
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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