Front Office Receptionist / Assistant

About Us: At Performance Haus VW, we’re more than just an automotive repair shop—we are a team of dedicated professionals who take pride in delivering the best service to our customers. With over 25 years of trusted service in Dana Point, we use the latest technology and tools to ensure every vehicle is maintained to the highest standards.

Are you an organized, friendly, and energetic individual with exceptional communication skills? Do you have a passion for customer service and enjoy a fast-paced work environment? If so, we want you to join the Performance Haus VW team in Dana Point, CA!

We’re seeking a dedicated Front Office Reception/Assistant to be the first point of contact for our valued customers. If you have a professional, upbeat attitude and enjoy helping others, this is the perfect opportunity for you to grow and contribute to a company that’s been a trusted name in automotive repair and maintenance since 1998.

Key Responsibilities:

• Greet and assist customers with professionalism, warmth, and excellent communication skills.
• Answer and direct phone calls, emails, and in-person inquiries efficiently.
• Schedule appointments and manage customer flow with accuracy and attention to detail.
• Assist with general office duties such as filing, data entry, and other administrative tasks as needed.
• Maintain a clean and organized front office space.
• Provide support to the service department and other team members as required.

What We’re Looking For:

• Excellent Communication Skills: Fluency in English, with the ability to interact clearly and professionally with customers, both in person and over the phone.
• Friendly, Energetic, and Professional Demeanor: You’ll be the first face clients see, so we need someone who is approachable, well-groomed, and enthusiastic.
• Tech-Savvy: Proficient in computer systems and general office software.
• Strong Organizational Skills: Ability to manage tasks efficiently and prioritize as needed.
• Dependability: Punctual, reliable, and able to work within set hours (8 AM to 5 PM, Monday through Friday, and Saturday 8 AM to 3 PM).

Qualifications:

• Mid-level experience in a front office or receptionist role, ideally in an automotive or service industry setting.
• Must be able to work school leave hours or flexible schedules.
• A positive attitude and willingness to contribute to a team-oriented environment.

Hours: Monday to Friday, 8:00 AM - 5:00 PM, Saturday 8:00 AM - 3:00 PM

We offer two weeks off for Christmas break, with Pay!

If you’re looking for a fun, dynamic environment with great colleagues and an opportunity to grow, we want to hear from you!

Performance Haus VW is an equal opportunity employer. We are committed to creating a diverse environment and are proud to be an inclusive company.