Assistant Operations Manager

ASSISTANT OPERATIONS MANAGER

PUBLISHED ON 03.11.2025

Christian Dior Couture

Retail

REFERENCE: CDC12183

PLACE OF EMPLOYMENT :

COSTA MESA, UNITED STATES

CONTRAT TYPE :

PERMANENT JOB

REQUIRED EXPERIENCE :

MINIMUM 5 YEARS

WORK MODE :

FULL TIME

POSITION

JOB TITLE: Assistant Operations Manager

REPORTS TO: Operations Manager

JOB PURPOSE

Working with the Boutique Management, as part of the leadership team, the Assistant Manager, Operations is responsible for the day-to-day management of the non-selling functions of the Boutique. Responsibilities include overseeing Payroll, POS functions, shipping and receiving, after sales, loss prevention, supply orders, controlling expenses, facilities maintenance and assisting in management of all areas of Boutique operations as needed.

TASKS AND RESPONSIBILITIES

Oversee compliance of all associates with established Company policies, procedures, and standards, such as safekeeping of Company funds and property, personnel practices, security, inventory management, sales and record-keeping procedures.

Train, coach, and manage all associates in execution of operations tasks, i.e POS procedures, return procedures, alteration requests, safety and security procedures, etc.

Monitor the accuracy of receiving, transfers, damages, and returns-to-vendor (RTV's to Corporate to maintain the accuracy of the inventory.

Ensure that adequate security exists and that physical facilities comply with safety codes and ordinances.

Conduct regular inventory cycle counts as directed

Coordinate communication between the store and central distribution and/or the Corporate inventory control.

Produce and maintain operational reports and records to ensure adherence to Company policies and procedures.

Ensure that all back-of-house operations are properly set-up and organized

Lock and secure the store and oversee compliance with all opening/closing and security procedures.

Assist with the process of payroll management, and scheduling of associates, and ensure compliance with payroll budgets.

Help solve problems that affect the store's service, efficiency, and productivity.

Provide and inspire outstanding service to our customers.

Exercise judgment and discretion alone, and in conjunction with, the management team, in the day-to-day operations of the store.

PROFILE

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. Christian Dior Couture, the Houst of Dreams, is recognized for its French heritage and vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d'art. Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes.

Christian Dior Couture is part of the LVMH Group, where People Make the Difference. We value, celebrate, and welcome each unique talent and strive to create an inclusive environment providing all employees a sense of purpose. Beyond your role, we recognize the importance and passion of creating communities with shared values that enrich and impact beyond our organization. As an employee, you will have an opportunity to engage in our employee-led communities such as Sustainability, Diversity, Equity and Inclusion, and Corporate Social Responsibility.

Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.