Dental Office Manager

About Us:

The Family Dental Boutique, PA is a small boutique dental practice located in the gateway area of St. Petersburg, FL. The office strives to create a welcoming and comfortable environment for patients. The practice offers a full scope of general and cosmetic dentistry with expertise ranging from porcelain veneers to crowns and bridges.

Job Summary:

We are seeking an experienced and highly organized Dental Office Manager to lead our practice’s daily operations. The ideal candidate will have strong leadership skills, a deep understanding of dental office management, and a commitment to providing excellent patient experiences. This role involves overseeing administrative staff, managing financial operations, optimizing workflow, and ensuring compliance with industry regulations.

Key Responsibilities:

Leadership & Team Management:

    •    Supervise and support front desk staff, dental assistants, and administrative team members.

    •    Recruit, train, and onboard new employees.

    •    Conduct performance reviews and implement staff development plans.

Financial & Operational Management:

    •    Oversee patient billing, insurance claims, and accounts receivable.

    •    Monitor office budgets, expenses, and financial reports.

    •    Optimize scheduling to maximize efficiency and patient flow.

Patient Relations & Customer Service:

    •    Ensure a welcoming and professional environment for patients.

    •    Handle patient concerns and resolve issues in a timely manner.

    •    Implement strategies to improve patient retention and satisfaction.

Compliance & Office Organization:

    •    Ensure compliance with OSHA, HIPAA, and other regulatory requirements.

    •    Maintain accurate patient records and office documentation.

    •    Oversee supply management and vendor relations.

Qualifications & Skills:

    •    Experience: 3+ years of experience in dental office management preferred.

    •    Education: Bachelor’s degree in business, healthcare administration, or related field preferred (or equivalent experience).

    •    Software Knowledge: Familiarity with dental practice management software

•    Skills: Strong leadership, communication, and problem-solving skills.

    •    Financial Acumen: Experience with budgeting, billing, and insurance processing.

    •    Customer Service: Ability to handle patient concerns with professionalism and empathy.

Benefits:

• health insurance

• 401K

*After your 90-day probationary period, you will be eligible to receive benefits.