Senior Administrative Assistant

About CareScout:
Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. Our team is ferociously curious and relentless in our pursuit of a better system and we are deeply committed to a sense of belonging for all, in all phases of life.

Were creating a new experience for care seekers and their families, bringing together long-term care options, non-healthcare resources, education, and human support into one place. We work hard, we have fun, we care about each other, and we share the mission. If this sounds like a place where you could thrive, join us!

CareScout is a division of Genworth Financial, Inc, a Fortune 500 provider of products, services and solutions that help families address the financial challenges of aging.

Position: Senior Administrative Assistant
Location: Remote

Your Role
As the Administrative Assistant for the CareScout Sales leadership team, you will play a critical role in the execution of CareScouts strategic initiatives and external-facing activities. Your experience, skills and expertise will be utilized to provide proactive and high-level administrative and project support in an extremely fast-paced environment and will serve as a primary point of contact for external stakeholders. This is an excellent opportunity to work collaboratively as part of a high-impact, mission-critical team while assuming additional responsibilities to expand knowledge and skills.

What you will be doing

• Provide administrative support including coordination of strategic projects and other work in support of CareScout Sales leadership team.
• Serve as a liaison internally and externally regarding administrative issues; manage relationships with an understanding of audiences and cultivate and maintain solid relationships.
• Proactively manage communication and information flow to internal and external audiences
• Understand Sales Leadership team priorities and accordingly schedule, maintain, and coordinate calendar of on-site and virtual appointments, meetings, and related arrangements.
• Ensure complex and frequent travel arrangements, including expense reconciliation for the leadership team are managed timely and accurately.
• Independently manage and coordinate multiple assigned projects, activities, dates, resources, and dependencies according to priorities and deadlines; set/reset expectations as appropriate.
• Creatively harness technology to streamline activities and effectively deliver responsibilities.
• Format and manage strategic work product preparation, including presentations.
• Assist with the facilitation of new hire onboarding.
• Ensure complex meeting and event planning and execution for internal and external events.
• Manage and coordinate purchase requisitions, accounts payable submissions/research and payments/reconciliation (including budget tracking) with departmental needs.
• Manage other special projects and assignments, as needed.

What you bring:

• 10+ years of relevant administrative support experience, supporting senior leadership
• Strong and proactive verbal communication skills, confidence, and professional presence
• Strong written communication and proofreading skills.
• Highest level of integrity ,discretion and confidentiality.
• Professional demeanor, proven good judgment, and exemplary customer service skills.
• Ability to be extremely adaptable and flexible.
• Extremely high level of attention to detail and follow-up.
• Superior organizational, multi-tasking, and prioritization abilities.
• Motivated, even-tempered team player possessing strong, creative problem-solving skills
• Exceptional, proven, technological skills, including proficiency in Microsoft Office, GoogleDoc, OneDrive.
• Previous scheduling experience, and extensive travel arrangements.
• Ability to work standard hours of 8:00 AM to 5:30 PM M-F and willingness to occasionally work additional overtime and/or off-hours, possibly on short notice.
• Flexibility to travel up to 10%

Nice to have

• Prior experience supporting Sales leadership.
• Concur travel and expense experience.
• Adaptability to quickly reprioritize daily tasks as well as learn new software, programs, mobile and web applications.

Employee Benefits & Well-Being :
Competitive Compensation & Total Rewards Incentives

• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long-Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services