Associate Block Advisors Office Manager

Our Company

We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. Its an exciting time to be a part of H&R Block!
What you'll do...

Serve as the front-line manager responsible for leadership and development of associates in Block Advisors Office(s). Lead office in delivering an outstanding client experience, and achieving all office related growth objectives. Assist in integration of the firm to Block Advisors platforms.

Day to day, you'll...

• Manage office staffing, operations, and logistics for assigned Office(s)
• Partner with the BA Transformation Manager to create and implement office-level integration plans, growth plans and client growth targets, which includes developing local partnerships and managing office community involvement
• Assist in recruiting and interviewing candidates for tax office associate positions
• Build an engaging team environment, across all offices, by training and coaching associates while holding them accountable to execute on Standard Operating Procedures (SOP) and recognizing outstanding associate contributions
• Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
• Lead daily team meetings and communicate essential information to tax office associates
• Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management, for staff in all offices
• Travel between 2-3 offices as required

What you'll bring to the team...

Education:

• Bachelors degree in a related field or the equivalent through a combination of education and related work experience

Work Experience:

• 5 years Minimum related work experience

It would be even better if you also had...

• Multi-unit people management experience in the retail, restaurant, banking, or other related industry

Why work for us

Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. Youll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.

Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com .

Equal Opportunity Employer : H&R Block does not tolerate discrimination based on a persons race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
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