Pathology Operations Manager

All the benefits and perks you need for you and your family:

• Benefits from Day One for FT/PT positions
• Paid Days Off from Day One for FT/PT positions
• Student Loan Repayment Program for FT/PT positions
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support
• Debt-free Education (Certifications and Degrees without out-of-pocket tuition expense)

Our promise to you:

Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift : Days

Location : 5101 Willow Springs Road, La Grange, IL 60525

The role youll contribute:

The Pathology Operations Manager provides leadership and supports system functions through collaboration, standardization, integration, and oversight of related services. Responsible for managing assigned selected aspects of laboratory processes or shifts, which may include workflow, writing/reviewing procedures, performance improvement activities, training of new employees, advanced problem solving for customers and coworkers, department equipment or computer maintenance and upgrades, or other tasks assigned. Assists department leadership with meeting goals in all areas. Actively manages daily operations of the Pathology laboratory, within approved operational and capital budgets, meeting departmental goals in all Extending Excellence areas: Teams, Service, Clinical, Market, and Finance. Depending on campus and department, various pre-and post-analytical work processes are included in the work duties customarily performed. Follows laboratory policies and procedures in the Pathology Laboratory. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value youll bring to the team:

• Demonstrates managerial behaviors appropriate to the position. Participates as a member of various committees, teams and councils for AdventHealth Pathology Laboratory as assigned.
• Prepares and manages, under the direction of Director of Operations, an operating budget that ensures appropriate staffing, professional development, space, supplies, and equipment, necessary for improving and maintaining the quality of services.
• Develops and oversees the development of new procedures or processes in the document control system. Ensures that procedures are reviewed at specific intervals and meet regulatory requirements.
• Manages budgeting, department metrics, department goals, quality initiatives, strategic initiatives, department inventory expenses and labor productivity.
• Manage departmental supply expenses by reducing waste. Introduce and manage cost saving initiatives as identified.
• Ensures staff scheduling is flexed according to workload. Ensure overtime is justified and casual overtime is eliminated.
• Represents the laboratory in either a leadership or at organizational multidisciplinary or leadership meetings.
• Recognizes that the attainment of knowledge is every employee's responsibility & accepts accountability for staying current on all written or electronic communication.
• Manages quality assessment and oversight, problem solving, scheduling, interviewing applicants, provides input for staff performance, oversees training and competency evaluations.
• Manages employees in hiring, coaching, or termination with limited supervision from leadership. Supervises, manages, leads, engages and mentor's department staff. Provides resolution to complex customer service issues by utilizing professional, mature judgment. Provides education to department staff, and hospital staff as needed.
• Assists the Laboratory management with data collection and special projects as assigned.
• Manages instrument maintenance and troubleshooting practices.
• Provides orientation and training to new employees as needed, under the direction of the lab leadership.
• Provides guidance to staff, resolution to customer service issues within guidelines, and support education to clinical staff as appropriate or requested. Facilitates workflow when necessary.
• Actively leads and participates in laboratory Performance Improvement activities. Actively promotes team building and employee engagement, patient satisfaction, and a culture of safety for employees and patients. Utilizes knowledge of hospital Performance Improvement activities and strategic goals.
• Follows appropriate safety policies including the appropriate use of PPE, handwashing, and hazardous chemical handling. Demonstrates understanding and adheres to Chemical Hygiene plan and Infection Control policies.
• Performs other duties as assigned.

Qualifications

The expertise and experiences youll need to succeed

• Bachelor's degree in a chemical, biological, clinical laboratory science or business-related field Required
• Master's degree in a related field Preferred
• Five years of laboratory experience Required
• One year of leadership/management experience Required
• Follows and ensures adherence of staff, to the Corporate Compliance Plan and to all rules and regulations of all applicable local, state, and federal agencies and accrediting bodies; always protects confidentiality of patient information and results.
• Ability to work independently and adapt to varying priorities, including directing workflow with minimal supervision.
• Ability to maintain equipment/records and perform quality assessment activities.
• Ability to monitor staff productivity and provide coaching feedback to increase quality and productivity standards.
• Ability to educate and train new staff in medical laboratory settings.
• Able to effectively communicate in verbal and written English with patients, staff, partners, and customers of varied backgrounds in a respectful, effective, and professional manner.
• Basic computer skills and knowledge of Microsoft Office. Ability to operate computer systems to maintain patient documentation, testing records, and other

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Laboratory

Organization: UChicago Medicine AdventHealth La Grange

Schedule: Full-time

Shift: 1 - Day

Req ID: 25008944

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.