HR Generalist / Office Manager

Human Resources Generalist / Office Administrator Ultimate Staffing's Client is seeking a Human Resources Generalist / Office Administrator to support its Baltimore, Maryland, location. This role is responsible for facilitating and supporting the human resources strategy while managing office administration duties for the Baltimore team. Primary Duties and Responsibilities Provide HR expertise and guidance to managers and employees, fostering strong working relationships. Utilize strong communication skills, empathy, and emotional intelligence to develop and manage employee relations effectively. Actively listen and create a safe space for employees to share openly and honestly without judgment. Oversee daily administrative tasks, coordinate schedules, and ensure smooth office operations. Provide administrative support, including preparing documents, reports, presentations, and correspondence for leadership. Act as a liaison between management and employees to promptly resolve employee relations issues. Serve as a point of contact for employee inquiries regarding benefits, employee status changes, onboarding, policy interpretation, and exit processes. Manage the annual performance review process to support performance management. Assist with recruitment by posting job openings, conducting initial applicant screenings, and coordinating interviews with the hiring team. Oversee the onboarding process and monitor new hires' performance in collaboration with their supervisors. Analyze compensation and benefits trends, researching and proposing competitive pay programs to attract and retain top talent. Administer benefit meetings and ensure employees understand the variety of benefits offered. Conduct objective investigations, document complaints, participate in corrective actions, and provide guidance in accordance with company policies. Conduct exit interviews and analyze feedback for continuous improvement. Manage leave of absence requests and associated paperwork, including FMLA and short-term disability. Maintain organized and compliant personnel files in accordance with local, state, and federal regulations. Coordinate and organize company appreciation events. Minimum Qualifications Associate's degree in human resources management, business administration, or related field preferred. 5+ years of human resources experience. Knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, and FMLA. Experience with Kelly Payroll and Benefits is a plus. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.