MA/Receptionist

Job description

Join a healthcare team united behind a singular purpose of improving the health of our community. The Family Health Center of VNA-Community Services, Inc. is a growing community-based healthcare center that provides high-quality health and wellness care to underserved children and adults in Eastern Montgomery County and surrounding communities.

We seek a friendly, compassionate, and organized individual to join our team as a front desk receptionist for our busy practice. As the front desk team member, you will serve as our patients' first point of contact and be responsible for checking patients in/out, appointment scheduling, patient outreach, insurance verification and other administrative office duties. Experience with EHR is preferred. Candidate must be reliable, coach-able, a quick learner, and driven by serving.

Job Type:

Full-time

8:30am-5pm Monday-Thursday

Qualifications and Skills:

High School Diploma Required

Medical Assistant Certification required

Responsibilities:

? Creates a welcoming atmosphere by greeting visitors and patients to the office

? Schedules patient visits through incoming calls and though outreach calls

? Checks in/out patients in a timely, friendly manner and collect copays as applicable

? Processing credit card payments

? Comforts patients by answering any questions

? Maintains patient's accounts by verifying insurance and updating information as needed

? Keeps providers, medical assistants, and any other related staff abreast of scheduling, patient details, and potential service delays

? Protects patients' right of confidentiality; familiarity with HIPAA preferred

? Scanning patient information into EMR system

? Utilize EHR skills to arrive patients in the system, update all demographics and Insurance information.

? Orders clinic and office supplies

? Use judgment and problem-solving skills

? Perform other duties and responsibilities as assigned

Experience:

? 1 year of experience working in a medical office preferred

Specialized Knowledge:

? Basic knowledge of medical terminology preferred

? Critical thinking and problem solving skills

? High level of professionalism

? Strong customer service skills

? Excellent written and verbal communication skills

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Abington, PA 19001: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)
• Medical Assistant Certification

Experience:

• Customer service: 1 year (Required)
• Medical Assistant Experience a PLUS